Global Outlook

Wednesday, October 29, 2003

A Better Road Map (washingtonpost.com)

In A Better Road Map, a Washington Post opinion piece by Jackson Diehl, he states that the road map is good, it's just he leadership that's bad. Diehl thinks that both Israelis and Palestinians are ready to accept the two-state solution outlined by the road map. The problem is summarized by Sari Nusseibeh who says, "The question is how do you get there with Arafat and Sharon."

Actually, the question is only: how do you get there with Arafat and the PA? The Israeli public will deal with Sharon themselves when the time comes. Who's going to oust Arafat and his cronies?

But, really, a road map that doesn't consider who's driving the car isn't worth the paper it's printed on. I would have thought that was obvious by now.

The cranky user: What can users do?

The cranky user: What can users do? A users guide to how to deal with unusable products. Cute.

Tuesday, October 28, 2003

Quality Killer #2 - Too Much Left Brain

A product design should be balanced if you want it to appeal to a large market. Typically, a technical design team is made up of engineers who, despite all their strengths, are often not the most creative people. Each team needs a creative infusion so their final designs balance logic and art.

It's tough to convince companies to change the makeup of their design teams. Often, engineers feel they are creative (enough) and can introduce this aspect to the design. Or, it's impossible to cost justify the addition of a graphic artist or industrial designer based on an intangible like "quality".